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fuel@mcphails.comOur Location
300 Alder Avenue, Cotati, Ca 94931Are you looking for Propane Safety information? CLICK HERE to learn more! Get our new Mobile App!
McPhail Fuel Company is a local and family owned business meeting the residential and commercial propane fuel needs of customers throughout the North Bay area. We pride ourselves in fair & ethical pricing.
Neil McPhail, a Canadian emigrant to the United States originally from Scotland, founded the company in 1884 by establishing a livery stable in San Rafael. Teams of McPhail’s horses transported railroad and PG&E work crews as well as the fashionable visitors from San Francisco vacationing at the Hotel Rafael.
Proudly Serving the greater north bay area’s propane fuel requirements since 1924
Supplying Propane Fuel and Related Maintenance Services To Residential Customers
Supplying Propane Fuel and Related Maintenance Services To Commercial Customers
Supplying Propane Fuel and Related Maintenance Services To Agricultural Customers
McPhail Fuel Company is proud of its rich heritage and lengthy service to Northern California communities. The company believes that continued success depends on a customer-focused approach and commitment to safety. Future directions of McPhail Fuel Company include a disciplined, prudent expansion into growth markets without compromising its delivery of exceptional service to its existing customer base.
We love supporting the communities in which we do business. We have helped support local fire deptartments, schools and preschools, and animal rescue. We are a dog-friendly office and some of us bring our pups to work!




McPhail Fuel Company Customer
I can’t say enough good things about McPhails. We were with a competitor/Amerigas for many years and their customer service had become atrocious so we had to make a switch. Matt in the office and his entire team (from the sales manger Steve, to the tank switch technician John, the gas tank filler Matt,) were amazing. The entire process was well coordinated/ seamless, and it was such a treat to work with such nice people. They were professional, cordial and efficient. We are so delighted to finally be working with a family owned company who really cares about their customers! Thank you McPhails!!

McPhail Fuel Company Customer
From our experience McPhail's is a company that puts customer care at the top of their list. They listened to our needs regarding our propane tank and pad, and followed through with quality work exactly when we needed the work done. We really appreciate that they care about their customers.

McPhail Fuel Company Customer
This is an excellently run company. After suffering with my former propane distributor, this company is the light at the end of the tunnel, Professional, caring and capable, I am extremely pleased with the way they do business. Their crew is among the best I have experienced. Kevin came to my home and impressed me with his knowledge, kindness and skill. Nicole shepherded me through the process of changing companies and was delightful and accomplished. Personal service at its best.
McPhail Fuel Company is here to to provide outstanding customer service. Call us at: (707) 285-3525 or (415) 285-3525
Or, feel free to send us your question(s) using the form below:
It is important to become familiar with the parts of your propane system so that you can take quick and appropriate action in case of a leak or other emergency. The illustration at left shows a typical home propane system.
Propane is delivered to your home as a very cold liquid and is pumped into a specially designed storage tank (A). The liquid changes to gas before it leaves the tank. Propane tanks are typically painted white or silver to reflect heat and prevent the pressure inside the tank from getting too high.
If you have an underground tank, only the cover (B) will be visible above ground.
The cover on top of the tank protects several components from weather and physical damage, including:
Propane flows from your tank to your home through pipes (G), most of which run underground.
You may also have a secondary pressure regulator (H) on an outside wall of your home to further adjust gas pressure.
A shut-off valve (I) in each pipe can be closed to stop gas flow to an individual appliance.
An appliance connector (J) is the final segment in the gas piping system. This specially designed flexible tube—typically 2 or 3 feet long—carries gas from a pipe to the back of an appliance (K).
FLAMMABLE VAPORS ARE A SERIOUS SAFETY HAZARD!
TO HELP REDUCE THE RISK OF FLAMMABLE VAPOR IGNITION:
PROPANE VAPORS CAN BE DANGEROUS. Propane vapor is also combustible and can ignite explosively. Keep propane storage containers closed. Never store propane cylinders in an enclosed area, or near a heat or ignition source.
Propane has a strong, unpleasant smell like rotten eggs, a skunk’s spray, or a dead animal. Propane manufacturers add the smell deliberately to help alert customers to propane leaks, which can create a safety hazard.
TAKE THE SNIFF TEST. Teach everyone in your home or building what propane smells like. You can use the blue circle on the page opposite of the inside front cover. Or, ask your propane retailer for a demonstration.
CAN YOU SMELL IT?
ODOR LOSS ALSO CAN DIMINISH PROPANE’S SMELL.
Odor Loss. On rare occasions, propane can lose its odor. Several things can cause this including:
Since there is a possibility of odor loss or problems with your sense of smell, you should respond immediately to even a faint odor of gas.
IF YOU ARE CONCERNED that you or others in your home may have difficulty smelling propane, consider buying one or more propane gas detectors.
DON’T RUN OUT OF GAS. serious safety hazards, including fire or explosion, can result.
IT IS STRONGLY RECOMMENDED THAT A QUALIFIED SERVICE TECHNICIAN LIGHT ANY PILOT LIGHT THAT HAS GONE OUT.
WHAT IS A PILOT LIGHT? Many propane appliances may have a pilot light—a small, constantly burning flame inside the appliance. (Appliances without a pilot light often have electronic ignition instead.) If your appliance has a pilot light, it is an important safety feature. The pilot light ignites the main burner when needed.
WHEN A PILOT LIGHT GOES OUT. A pilot light that repeatedly goes out—or is very difficult to light—may be signaling that there is a problem with the appliance or with your propane system. If this occurs, do not try to fix the problem yourself. Contact a qualified service technician to evaluate the appliance. Accidents and serious injuries can occur when customers attempt to fix a pilot light problem on their own.
IF YOU LIGHT A PILOT LIGHT YOURSELF, you are taking the risk of STARTING a fire or AN explosion. Many serious injuries occur when people attempt to light pilot lights. Proceed with great caution and follow these rules:
Carefully follow all of the manufacturer’s instructions and warnings concerning the appliance.
If the appliance is in a basement or closed room, thoroughly ventilate the area before lighting the pilot.

